AFFINA Breaks Into Top 10 on 2006 CIS Magazine Top 50 Inbound Honors
Peoria, Ill., April 3, 2007
An HTMT Global Solutions Company, has received the 2006 "Inbound Teleservices Agencies Top 50" award, improving its position from 13 in 2005 to 10 in 2006. This is the 15th consecutive year AFFINA has earned the prestigious award.
The Inbound Teleservices Agencies award, based on inbound long-distance telecommunications service records and third-party verification, is given by Customer Inter@ction Solutions (CIS) magazine and was recently announced on their website www.tmcnet.com. The printed article will be included in the trade publication's April 2007 issue. AFFINA is ranked 10th in the CIS list of U.S. service agencies whose primary business function is provision of inbound teleservices for outside firms. AFFINA’s 2005 ranking was 13. Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions, sites the rankings as "The most honest and reliable ranking of companies. It is truly the benchmark for choosing large-size, large capacity teleservices agencies."
“Moving into the Top 10 is a direct link to our growth in 2006. It is an honor to be recognized again this year and it solidifies that our continued commitment to our clients and their customers is a driving force behind our success,” said AFFINA President and CEO Mark K. Attinger. |
AFFINA is a wholly-owned subsidiary of HTMT Global Solutions Ltd. (HTMT Global). AFFINA and HTMT Global partner with Fortune 1000 and Fortune 500 companies to provide comprehensive contact center, business process outsourcing, and fulfillment services from a global network of operations centers, including locations in the United States, Canada, India, Philippines, and Mauritius. Our integrated, end-to-end solutions set includes customer service, inbound sales support, fulfillment, market research and analysis, claims processing, data capture, order administration, and service provisioning. The 34-year-old company, combined with HTMT Global, now employs approximately 9,500 people globally, and serves clients in a wide variety of industries, including consumer electronics and products, packaged goods, publishing, automotive, technology, banking and financial services, media and entertainment, logistics and transportation, utilities, healthcare, insurance, and telecommunications. For more information about AFFINA and HTMT Global, visit www.affina.com or www.htmtglobal.com, or call 1-877-4AFFINA.
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