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HTMT Global has the infrastructure, the in depth knowledge and the manpower to set up an efficient help desk for any company in the IT industry. The company’s help desk services involve -
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- Internal IT Help Desk for large companies
- Being the First Point of contact for any IT issues within the company
- Activities undertaken -
- Pass word resets
- Mainframe printer issues
- Desktop printer issues
- General PC troubleshooting
- SMO (client-specific application) issues
- Password resets
- ATT VPN (config, setup, troubleshooting, connectivity)
- LN email client
- Webmail
- Browser config for IE
- Adobe Acrobat
- MS Office
- Telecom issues
- LAN (connectivity, setup, config, etc.)
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