HTMT Global Solutions Ltd.

Dear Friends,

It’s a matter of pride for me to introduce HTMT Global Solutions, a company that excels in providing Outsourcing Solutions to a global clientele of Fortune 500 companies. HTMT Global, part of the multi billion dollar conglomerate - Hinduja Group, is a 130 million USD company with over 65 clients and 13,000 employees across the globe. The company’s solutions for its global clientele include Back Office Processing, Contact Center & Customized IT Services.

At HTMT Global, we have always focused on going beyond providing just client satisfaction. As partners, a client’s success is our success. HTMT Global aims to forge relationships that drive clients to be competitive and 20 delivery centres, veer towards success. The company on its part progresses through constant innovation and continuous quality improvement.

HTMT Global has been recognized and awarded with various laurels over the years. Just recently, HTMT Global was ranked as the ‘Best performing Call Center worldwide’ by Global Services, in association with NEO IT.

As we focus on client satisfaction, a few factors that have helped us are -

Rather than merely providing solutions, we consider our clients as business partners and look at truly understanding the client’s needs, business issues while working together as a team to generate better solutions, and to continuously add value.

We use a combination of technology & people to deliver operational excellence. We have tools that help us with online tracking and monitor processes without being physically present. We have developed systems like the One View and PMS Modules that do real time tracking.

Our vast experience in numerous domains ensures that we have the required expertise to kick off the project immediately without losing time in setting up the processes.

We have invested in tools and platforms that can ride effortlessly on current systems, eliminating the need to start from scratch or revamping the systems.

These, among others, have given us an opportunity to serve our clients better, while driving them to raise their targets and cross them effortlessly.

As I end, with immense pride and confidence, I stand assurance to HTMT Global’s commitments towards quality, innovation and clients business enhancement.

Regards,
Partha De Sarkar,
CEO